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Demo support

Focused help for NGO ERP demo users

Use this page if your request was approved and you received the demo installer.

Before contacting support

  • Restart the application and computer.
  • Copy the error text or take a screenshot.
  • Note the Windows version and the step before the issue.
  • Do not email the database or sensitive real-world data.

When requesting support

Send the organization name, request reference, issue description, and time it occurred. We will suggest resolution steps or arrange remote assistance if needed.

  • For an urgent installation issue, contact WhatsApp at +20 100 238 1242.
  • Do not share the signed download link, database, or login information.
Secure inquiry form

Send a support request

Do not send the database or images containing sensitive information.

We collect these details only to assess this request, respond to it, and provide the relevant service or support.
Your details are not added to a marketing list without separate, explicit consent.

We review your request and normally respond within two business days.

Next step

Is the installation issue urgent?

Send the demo request reference and a concise issue description through WhatsApp.

Contact WhatsApp